JAM Graphix uses UPS, or USPS for shipping. Please be aware that all shipments will also be subjected to the policies and regulations of the respective shipping companies.

Shipping Date

Orders are processed and shipped between 1 - 5 business day after approval, depending on the volume of the order. Please understand that operational deadlines are based on Central Standard Time clock. This being said, it is strongly recommended that all orders be confirmed by 1:00pm Central Standard Time so they can be shipped ASAP.

Air Shipping

Next Day shipments are limited to the service ability of the respective shipping company. Some delivery locations are not eligible for next day shipping. For more information please contact www.UPS.com.

Misdirected Orders

Currently under 0.5% of all orders are misdirected or misplaced. Please be aware that this is a possibility and if it occurs the shipping company will do as much as they can to speed up delivery. JAM Graphix is not responsible for misdirected or misplaced orders. All time sensitive orders should be confirmed as soon as possible to allow maximum time for transit (UPS will refund the cost of shipping).

Lost Items

If items are declared lost by the shipping company, we will reprint and reship the order as soon as possible at no cost to the customer. Typically, it takes 10 days for the shipping company to declare an item lost.

Tracking Numbers

Tracking numbers may be obtained by our customer service representatives. Unfortunately, tracking numbers are not always available and are not issued instantaneously.